Refund Policy
At Form First Fashion, your satisfaction is our priority. Here's our simple and transparent refund process:
Eligibility
- Request must be made within 14 days of purchase
- Items must be unused, in original condition, with all tags
- Sale items and gift cards are non-refundable
How to Request a Refund
- Email us at arbizahalym@outlook.com
- Ship the item to the return address provided
- We’ll inspect the item and notify you of your refund status
Refund Method
- Approved refunds are issued to your original payment method within 7–10 business days
Shipping Fees
- Return shipping is the buyer’s responsibility
- We'll cover shipping only if the item is damaged or incorrect
Non-Refundable Cases
- Used, worn, or damaged items
- Requests made after the 14-day window
Have questions? Reach out to us at arbizahalym@outlook.com — we’re here to help!